FAQs Regarding Telehealth

  • Telehealth is providing services for your appointment via electronic technologies through smart phones/computers that is equipped with a web camera.

  • For our telehealth appointments we are using Zoom. Zoom is a HIPPA complaint virtual software system. To learn more about Zoom, click HERE.

  • Head over to our Telehealth page and click on your provider. Please only click if you have an appointment scheduled at that time.

  • No, you will need to follow the instructions above to make sure you get connected to the appropriate provider.

  • Yes, on our website please go to the ‘COVID-19’ tab. At the bottom of that page we have a button labeled ‘Telehealth Consent’. Follow the prompts to fill out the consent form.

  • In order to be eligible for telehealth appointments you will need to have access to a smartphone or computer that has audio and video as well as internet connection.

  • Most insurance companies cover mental health services provided via telehealth. As always, it is good practice to contact your insurance company prior to your appointment to confirm benefits. Patients are responsible for any fees insurance does not cover.

  • Yes, at the beginning of your session your provider will ask you to pay your copay and/or make a payment towards your balance.

  • Copays are required at the time of service as determined by your insurance plan.

  • No, this is a temporary service we are offering to our patients.